Glossary
Claims-made policy
A liability policy that covers claims first made against you and reported to the insurer during the policy period, whenever the underlying act occurred.
Also called: claims-made coverage, claims-made and reported, claims-made form, CG 00 02
A claims-made policy responds to the claim, not the event. Coverage applies if the claim is first made against you and reported to the insurer while the policy is in force, and the wrongful act happened on or after the policy's retroactive date. It is the standard form for professional liability, directors and officers, employment practices and most cyber policies. ISO also publishes a claims-made general liability form, CG 00 02, for products and other exposures.
Contrast an occurrence policy, which covers injury that happens during the policy period no matter when the claim arrives. Say an architect designs a building in 2023 and is sued in 2027. Only a claims-made policy in force in 2027, with a retroactive date before 2023, would respond. If the architect retires or switches carriers and the retroactive date resets, the claim falls into a gap unless an extended reporting period was bought.
Three habits matter: keep continuous coverage with the same retroactive date, report claims and circumstances promptly because late reporting can void coverage, and price the tail when you leave. Defense costs often erode the limit. The guide on occurrence vs claims-made policies covers the trade-offs, and tail coverage explains what to buy when the policy ends.
Last reviewed October 10, 2026