News
How to Successfully Integrate AI Into Claims Operations: Best Practices, Pitfalls, and Keys to Lasting Impact
8+ hour, 15+ min ago (1681+ words) The workers" compensation profession has reached a pivotal moment with artificial intelligence. Models have been refined, tools have been developed, and pilots have demonstrated that AI works. Yet many claims organizations are discovering that proving AI can work is very…...
MFA Misconfiguration Is the Costliest Point of Failure in Manufacturing Cyber Claims
1+ day, 16+ hour ago (1394+ words) The manufacturing sector now holds the title of the world's most targeted industry for cyberattacks for the fifth consecutive year, yet its cybersecurity posture remains dangerously mismatched with its exposure, according to a new report from cyber insurer Resilience. Financial…...
Travis Mac Millian from Xceedance on Turning AI Into Real Business Impact Across Insurance
1+ week, 1+ hour ago (1160+ words) In this Video Q&A, Risk & Insurance partners with Xceedance to bring forward-looking insights from industry leaders shaping the future of insurance. This discussion highlights practical perspectives on how organizations are applying emerging technologies to drive measurable outcomes across the…...
More Than the Sum of its Parts
1+ week, 2+ day ago (1651+ words) In late January, the global third party administrator Crawford & Company announced a bevy of promotions and a new global operating structure designed to deliver more streamlined service to its clients. Notably, Mike Hoberman was appointed CEO of U. S. operations, reporting to…...
Global Commercial Insurance Rates Fall 5% as Property Declines Offset US Casualty Pressure
2+ week, 11+ hour ago (1502+ words) Global commercial insurance rates fell 5% in the first quarter of 2026, with property rates declining 9% and casualty rates rising 3%, according to Marsh's Q1 2026 Global Insurance Market Index. The divergence between softening property markets and a stubborn U. S. casualty environment defined the quarter, as…...
Cyber Claims Frequency Rises but Severity Falls as Businesses Improve Defensive Posture
3+ week, 2+ day ago (1616+ words) Cyber insurance claims became more frequent but less costly in 2025, with the average claim falling 19% to $116, 000 even as the overall claims rate rose to 1. 54%, according to Coalition's 2026 Cyber Claims Report. The report, drawing on data from more than 100, 000 policyholders across…...
MGA Deals Surge as Scale and Specialization Drive Growth
3+ week, 6+ day ago (1098+ words) Mergers and acquisitions of and among managing general agencies (MGAs) have been increasing in number and size since last year. Carriers and private equity have long been active, and that participation has accelerated, especially as U. S. firms have extended their reach…...
Natalie Burns Named Head of Enterprise Sales & Distribution at The Hartford
3+ week, 6+ day ago (1372+ words) The Hartford has appointed Natalie Burns head of Enterprise Sales & Distribution, effective May 1. Burns reports to Tracey Ant, head of Middle & Large Business, and takes responsibility for enhancing relationships with the company's top distribution partners and working with its Personal…...
James Shankland Named Head of Ocean Cargo, U. S. at Markel
3+ week, 6+ day ago (1311+ words) Markel, the insurance operations within Markel Group Inc. , appointed James Shankland as Head of Ocean Cargo, U. S. In this role, Shankland will lead the growth of Markel's U. S. cargo portfolio, overseeing underwriting strategy, portfolio management and broker engagement. Shankland brings extensive marine…...
Corporate Class Action Spending Projected to Hit $4. 8 Billion as Nearly All Large Companies Face Regular Claims
1+ mon, 16+ hour ago (767+ words) Corporate legal spending on class action defense is projected to reach $4. 8 billion in 2026, marking the 11th consecutive record year and a 5. 9% increase over 2025 levels, according to the 2026 Carlton Fields Class Action Survey. The report, based on interviews with general counsel and…...