2+ hour, 30+ min ago   (788+ words) Entrepreneurs are now turning to AI search tools for insurance guidance as often as they consult an agent. It's a shift that's forcing the industry to rethink how trust is earned. Thirty-six percent of small-business owners have already used AI…...

2+ hour, 50+ min ago   (787+ words) Our new Meet the Insurtech Leader series gives you a look into the minds of the executives guiding these tech-forward companies. Insurtech founders and leadership are encouraged to reach out for a potential feature in the series by filling out…...

2+ hour, 51+ min ago   (460+ words) Property and casualty insurers must rethink how they balance AI technology with a more human touch in claims handling, according to Deloitte, which published new research about how the claims experience is a key driver of customer loyalty. The study…...

3+ day, 22+ hour ago   (684+ words) Insurance carriers spend hundreds of millions of dollars a year across TV, digital, direct mail and agent co-op programs. Despite the immense costs, most still struggle to confidently answer basic questions: How are our marketing investments actually resulting in increases…...

1+ week, 2+ hour ago   (1507+ words) Credit protection insurance (CPI) has long been distributed through banks and lenders. What is changing is the number and variety of routes through which it can now be embedded, including digital lending journeys, retailers, auto finance providers and other distribution…...

2+ week, 2+ hour ago   (286+ words) One of the biggest barriers preventing commercial insurers from fully adopting AI is dependence on outdated technology infrastructure. Many insurance organizations still operate on legacy systems that were built decades ago and were not designed to support modern AI capabilities....

2+ week, 4+ day ago   (446+ words) The foundation of any successful insurtech is solving a specific insurance challenge. Before building a platform or application, startups must clearly identify their target market, customer segment and business problem. Key questions to consider include: Successful insurtech companies focus on…...

1+ mon, 20+ hour ago   (255+ words) One of the major consequences of a changing climate is the damage caused by severe storms and flooding. Coastal communities can be particularly difficult for insurers to serve, given the differences in construction standards from one structure to the next....

1+ mon, 4+ week ago   (189+ words) Artificial intelligence is transforming how consumers shop for policies, how insurers handle claims, how policies get priced and more. But with all of these benefits comes a clear warning: Don't let AI push humans out of underwriting and claims decisions....

2+ mon, 2+ week ago   (443+ words) In today's property and casualty insurance market, profitability no longer depends solely on underwriting discipline or claims management. Increasingly, it hinges on how effectively and how quickly insurers can price risk. With margins under pressure from inflation, rising claims severity,…...