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News
AI will transform the future of insurance claims
4+ hour, 10+ min ago (696+ words) An insurance claim usually happens at the worst possible moment. A car is damaged, a water leak floods a basement, and, suddenly, a routine day becomes anything but. In that moment, customers don’t want to deal with a complex situation…...
Rethinking insurance distribution in personal lines for the AI-empowered consumer | Deloitte UK
2+ mon, 1+ week ago (508+ words) Taken together, these moves point to the emergence of agentic commerce in insurance - where technology can discover and transact on a customer’s behalf. The speed of activity suggests that presence in generative-AI environments is fast becoming table stakes. But when…...
Bulk Intake in Commercial Insurance: Stop Scaling People, Start Fixing the Problem | Deloitte Canada
2+ mon, 2+ week ago (170+ words) Bulk intake in commercial insurance, including delegated authority, programs and MGA business, has quietly become a structural market challenge for carriers. The industry continues to scale manual effort and downstream cleanup while treating incomplete, inconsistent, and delayed data as an…...
The future of insurance 2035 | Deloitte Australia
2+ mon, 3+ week ago (341+ words) The future of insurance 2035 Deloitte - /content/dam/assets-shared/docs/industries/financial-services/2026/future-of-insurance.pdf The future of insurance 2035 (32MB PDF) Anticipating change, building resilience, and securing long-term growth Insurance is entering a decade of accelerated change. Over the years ahead, the insurance…...
An Insurance Policy of A Different Kind
2+ mon, 4+ week ago (222+ words) In addition to giving the insurer a more cost-effective managed services relationship that was strategic and proactive rather than merely transactional, the transformation project also brought big benefits in other areas—helping to embed continuous advantage across the company. Even…...
The fintech revolution in insurance
2+ mon, 4+ week ago (224+ words) Deloitte The fintech revolution in insurance A catalyst for change Advancing technology has collided with longstanding customer issues to create a series of deep, lasting, systemic challenges for insurance. How will these trends impact insurers’ businesses and the industry overall?...
The future of insurance in 2035
3+ mon, 1+ week ago (989+ words) The global insurance industry stands at a crossroads. Over the next decade, insurers likely face significant transformation driven by demographic shifts, societal change, advances in AI, extreme weather impacts, and mounting geopolitical pressures. Learn how insurers can start reinventing themselves…...
The future of insurance 2035
3+ mon, 2+ week ago (340+ words) Deloitte - /content/dam/assets-shared/docs/industries/financial-services/2026/future-of-insurance.pdf The future of insurance 2035 (32MB PDF) Anticipating change, building resilience, and securing long-term growth Insurance is entering a decade of accelerated change. Over the years ahead, the insurance sector will face not…...
UK property insurance claims expected to hit record high for 2025
6+ mon, 2+ week ago (502+ words) Payouts relating to property damage in 2025 are expected to reach a new high of £6.1 billion, according to analysis of the UK insurance industry by Deloitte. Deloitte analysis shows that claims for the final quarter of 2025 (October to December) could total…...
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4+ mon, 1+ week ago (10+ words) Closing the Benefit Gap to Advance Women’s Health Equity Deloitte...