News
Global brokerage Lockwood rapidly builds out its Canadian team
13+ hour, 54+ min ago (441+ words) Latest appointment taps cross-border, multinational commercial experience of a former executive at both WTW and Marsh Canada Soon after the high-profile appointment of St'phane Lesp'rance as CEO of its Canadian retail business, global independent brokerage Lockton has followed up by…...
What commercial brokers think about their carriers
1+ mon, 2+ week ago (374+ words) Carriers" claims submission process slipping in some brokers" eyes Nearly two-thirds (64%) of respondents to Canadian Underwriter"s 2026 National Broker Survey say their brokerages provide services to medium-size commercial clients. And, of those, 71% say the claims submission processes of the carriers…...
Is insurance facing its Napster moment?
1+ mon, 3+ week ago (861+ words) The industry needs to prepare for what's coming with AI, speakers say at IBAA's Convention 2026 in Banff Artificial intelligence (AI) is the canary in the coal mine for the insurance industry, and the industry needs to prepare for what's coming,…...
Definity's strategy for integrating new business lines
1+ mon, 3+ week ago (413+ words) Large and small commercial markets are key sectors, executives tell earnings call Pricing is important, and it's among the issues facing Definity National Corporation as it aligns the expense and loss ratio sides of the recently acquired Travelers Canada business…...
A broker's guide to captive insurance
1+ mon, 3+ week ago (615+ words) Captives provide greater claims control but short-term financial strain Captives remain a large untapped market for Alberta brokers. They provide benefits through greater control of claims and books of business, but short-term drawbacks such as financial strain, a captive insurance…...
Environmental risks take backseat on list of business leaders' concerns " in the short term
1+ mon, 4+ week ago (697+ words) But 10 years from now, they once again rise to the dominate the list of business leaders" top concerns Societal polarization, geopolitical tension, and economic slowdown are all dominating risk professionals" heat maps right now, but insurance leaders see a lot…...
P&C insurance regulators and Ombud Services seek to confer more often
1+ mon, 4+ week ago (494+ words) Insurance regulators to obtain quarterly reports of consumer complaints to Ombud Services Canadian property and casualty insurance regulators plan to meet more regularly with Ombuds agencies to ensure consumer disputes with P&C insurers are handled fairly. The Canadian Council…...
Navacord brokerage expands commercial platform ambitions
2+ mon, 2+ day ago (312+ words) Navacord brokerage Jones Des Lauriers Insurance Management Inc. (JDIMI) has announced a strategic partnership with Valebrook Family Office Inc. to support the growth and expansion of a commercial insurance platform across North America. "Founded in Toronto, Valebrook is focused initially…...
Are brokers getting squeezed by Chat GPT for the hearts and minds of consumers?
5+ mon, 2+ week ago (533+ words) Rates. ca has seen an uptick in customers using AI or AI-generated information If your clients are relying on artificial intelligence (AI) searches to inform themselves about insurance, rather than professional advice from an insurance broker, that can be a…...
Broker Link ends 2025 with four acquisitions
6+ mon, 3+ day ago (403+ words) The deals reinforce the company's dedication to local service and strong community connections, Broker Link says Broker Link capped off 2025 on a strong note with four acquisitions in Alberta, the brokerage reported before the holidays. The deals, effective Dec. 1, include…...