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News
What brokers must know about the ‘it won't happen to me’ mindset before their next SME conversation
4+ day, 7+ hour ago (564+ words) The single biggest misconception small business owners have about insurance isn't about price, according to Mariano Neiman (pictured), COO at Zensurance, and understanding that distinction is the key to a more productive conversation between brokers and skeptical clients. "The results…...
One in three employer compensation dollars now goes to benefits
4+ day, 9+ hour ago (295+ words) Benefits now account for exactly 30 percent of what private-sector employers pay per hour worked - $14.07 of a $46.89 total, according to the Bureau of Labor Statistics' Employer Costs for Employee Compensation (ECEC) report for June. Wages made up the remaining 70 percent, at…...
Meet the industry leaders behind Elite Women 2027
5+ day, 5+ hour ago (141+ words) As nominations continue for Insurance Business' Elite Women 2027, we're pleased to introduce the accomplished industry leaders who will help guide this year's selection process. Representing some of the insurance sector's most respected organizations, the independent advisory panel will review nominations…...
Employee benefits literacy is the next frontier of value
5+ day, 19+ hour ago (1067+ words) US employers are absorbing record cost pressures rather than passing them on to workers but unless they fix a deepening benefits literacy crisis, the extra coverage they are stacking to bridge affordability gaps will go largely unused. Nicole Negvesky, Executive…...
Clients rarely see the full expert report insurers use to decide coverage, Aon claims director says
6+ day, 7+ hour ago (449+ words) A related and thornier issue, Rosenbaum said, is what happens once an expert's report is actually finished. Insurers rely on those reports to determine a coverage position, but clients are typically shown only the portions the insurer chooses to share,…...
Employee benefits navigation gap is costing employers millions
1+ week, 6+ day ago (848+ words) US employers are spending up to $20,000 per employee each year on health plans but investing less than $10 per employee communicating those benefits. John Tournet, senior vice president of benefits consulting at Arthur J. Gallagher & Co. in Chicago, says that imbalance is…...
The Hot List 2026 is taking shape. Is someone deserving missing?
1+ week, 6+ day ago (125+ words) Soon, Insurance Business Canada will unveil its Hot List 2026, recognizing the professionals whose achievements, leadership, and influence have helped shape the industry over the past year. Before nominations close, we're asking one important question: Who deserves to be on the…...
Patrick Crayton’s New Insurance Playbook
1+ week, 6+ day ago (1213+ words) When Patrick Crayton decided to enter the insurance business, buying an established book of business was not a realistic option. Crayton, an eight-year National Football League veteran, owns a startup Farmers Insurance agency in Carrollton, Texas. Farmers allows new agents…...
Insurance has a Gen Z phone problem
1+ week, 6+ day ago (215+ words) Some will read that as lawyers being precious. Talk to people in the London insurance market and you'll hear underwriters, brokers and claims managers describe a similar problem, even if they don't use the same language for it. Read next:…...
Responsible insurance use is key to protecting our shared healthcare benefits
2+ week, 13+ hour ago (563+ words) In many organisations, employees frequently assume that employer-sponsored insurance can support unlimited medical claims without consequence. This is a misguided misconception. The reality is that insurance is a shared ecosystem, and therefore misusing a policy does not just hurt the…...