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News
Underwriters say AI is saving time, not improving decisions
3+ day, 20+ hour ago (455+ words) Most senior commercial underwriters say AI has saved them time on admin. Far fewer say it has improved the quality of their decisions. That gap shapes how submissions get handled, how risks get priced, and how consistent underwriting decisions are…...
Consumers already trust AI with insurance decisions, and that breaks the usual pattern
4+ day, 1+ hour ago (431+ words) Every previous wave of digital change in insurance has run into the same obstacle: trust. Consumers hesitated to move to digital channels, and they hesitated to share data in exchange for better pricing, largely because they didn't trust the systems…...
Digital health AI adoption is outpacing the policies covering it
4+ day, 5+ hour ago (329+ words) Digital health companies are integrating AI faster than the insurance market has worked out how to cover it. Beazley's 2026 Digital Health & Wellness report puts that gap at the centre of its findings. The survey of 600 executives across Europe, North America,…...
Insurance keeps losing jobs. AI is only part of the story
5+ day, 7+ hour ago (375+ words) Insurance carriers and related activities accounted for most of that drop, losing 6,300 jobs on their own. Over the 12 months from August 2025 to August 2026, finance-and-insurance employment fell from 6,733,400 to 6,651,100, a decline of roughly 82,000. For an industry that has spent years marketing…...
Claims delays drive one in four policyholders to switch insurer
3+ week, 3+ day ago (225+ words) Claims delays drive policyholder switching at renewal, as new research reveals the service failures most likely to cost insurers customers - and brokers a book. One in four UK policyholders has switched insurer after a poor claims experience. Nearly a third…...
Business Interruption Coverage Belongs on the Balance Sheet, Not the Back Page
3+ week, 4+ day ago (331+ words) Business interruption coverage is the most undervalued line on the modern balance sheet, and treating it as an afterthought costs owners far more than the premium ever would. Next to property, liability, or cyber, the line item looks minor, but…...