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A survey shows that only 8% of consumers lodged complaints with financial institutions between 2021 and 2023. Does this figure reflect genuine satisfaction or signal barriers in the complaint process? Celebrating a quarter-century of innovation, Moonstone Information Refinery has transformed from a niche newsletter int
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Behind the rewards, a much bigger Vitality business
6+ day, 15+ hour ago (1387+ words) incentives along the way. But that is only the part of Vitality that customers see. Behind the rewards is...Discovery’s financial results for the year to the end of June 2026, the Vitality composite produced normalised operating profit of R3.88 billion, up…...
Old Mutual???s new-business growth masks mixed trends
3+ day, 16+ hour ago (1601+ words) equivalent sales increased by 21% in the first half of 2026, driven by large corporate risk sales and higher sales of living annuities and endowments. Life APE sales, a standardised measure of the volume of new life insurance business written, rose to…...
Santam keeps underwriting on target despite R1.5bn claims
1+ week, 6+ day ago (466+ words) conventional insurance business above the midpoint of its 5% to 10% target range in the first half of 2026, despite weather-related catastrophe losses...particularly benign claims environment in the first half of 2025. In an operational update published on 26 August...attributed to the improved…...