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A survey shows that only 8% of consumers lodged complaints with financial institutions between 2021 and 2023. Does this figure reflect genuine satisfaction or signal barriers in the complaint process? Celebrating a quarter-century of innovation, Moonstone Information Refinery has transformed from a niche newsletter int
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Santam keeps underwriting on target despite R1.5bn claims
1+ week, 6+ day ago (466+ words) Santam kept the underwriting margin in its conventional insurance business above the midpoint of its 5% to 10% target range in the first half of 2026, despite weather-related catastrophe losses and other large claims increasing from R144 million to R1.5 billion. Significant losses were incurred…...