17+ hour, 33+ min ago  (321+ words) The commercial property/casualty underwriting tool gives carriers and MGAs a knowledge graph and ontology intended to support explainable AI decisions. Convr (Schaumburg, Ill.) has launched the Convr Risk Context Engine, a commercial property/casualty underwriting knowledge graph and semantic ontology…...

19+ hour, 44+ min ago  (385+ words) As insurers move from AI pilots to agentic systems, trusted operational data will determine whether automation improves decisions or amplifies risk. AI pilots can look impressive when they run on curated datasets and narrow use cases. Production environments are different....

1+ week, 6+ day ago  (287+ words) The voice-based AI representative is helping Hippo remove IVR friction, reduce service workload and scale without losing human expertise. Hippo (San Jose, Calif.) has expanded Hannah, its AI-powered customer service representative, from an after-hours service tool into the first point…...

3+ week, 5+ day ago  (767+ words) (Graham Blackwell, who will assume the CEO role for Applied Systems later this year. Source: Applied Systems.) Applied Systems (Chicago) CEO-designate Graham Blackwell says the company's next phase will focus on accelerating what it calls the "Digital Roundtrip of Insurance,…...

4+ week, 17+ hour ago  (232+ words) The investment firm has acquired a majority stake in Agenium to support expansion of underwriting and new business automation capabilities. (Image source: Agenium website.) Main Capital Partners (The Hague, Netherlands) has made a majority investment in Agenium (Milwaukee, Wis.), an…...

2+ mon, 18+ hour ago  (209+ words) (Presentation at DXC Connect Insurance Executive Forum. Source: DXC.) Ray August, President of Insurance Software and Business Process Services, DXC. "The inspiration for Smart Apps was meeting our customers where they are and creating a pathway for incremental transformation," says Ray August,…...

2+ mon, 1+ day ago  (266+ words) The insurer has chosen a cloud-native platform to improve operational efficiency, support growth and enhance risk management. Discovery Insurance (Kinston, N. C.) has selected Brite Core (San Mateo, Calif.) as its policy administration system to support modernization efforts and improve operational efficiency....

2+ mon, 2+ day ago  (253+ words) The company has deployed Parallel Web Systems" technology to automate research and improve efficiency in insurance claims and sales operations. (Image source: Parallel Web Systems homepage.) Sanjeev Vohra, Chief Technology and Innovation Officer, Genpact. In insurance, Genpact is using the…...

2+ mon, 3+ day ago  (318+ words) The company has introduced new solutions to automate claims, streamline policy transfers and improve payroll-based billing workflows. (Image source: Origami website.) Origami Risk (Chicago) has launched new platform solutions and enhancements designed to automate workflows and deliver real-time insights across…...

2+ mon, 1+ week ago  (236+ words) Insurance CIOs navigate recurring tradeoffs'from centralization to cloud'as strategic decisions swing between extremes rather than settling at a fixed point. As organizations follow a logical path based on accumulated insights, they often push those decisions toward an extreme'sometimes to the…...