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AI in Insurance guides
Aerial imagery and drones in property underwritingHow insurers use aerial imagery and drones to underwrite commercial property, what images miss, state limits on imagery-based nonrenewals, and how to respond.How AI is changing commercial claims handlingWhere insurers use AI in commercial claims, what regulators expect from human review, and how to document and escalate a claim when software is involved.How AI is used in commercial underwritingWhere insurers use AI and machine learning in commercial underwriting, from submission intake to pricing, and what it means for the submission you send.AI liability insurance: how insurers are treating artificial intelligence riskInsurers are adding generative AI exclusions to CGL, D&O and E&O forms while a few markets sell affirmative AI cover. What to check in your policies in 2026.AI regulation in insurance: the NAIC bulletin and state rulesWhat the NAIC's 2023 AI model bulletin, Colorado SB21-169 and its regulation, and the EU AI Act require of insurers, and what a business buyer should expect.Deepfakes and AI-driven fraud: what cyber and crime policies coverHow AI voice and video impersonation is used to move money, which policy answers a deepfake loss (crime, cyber or neither), and the controls insurers expect.Generative AI in the insurance industryHow insurers and brokers use generative AI, where it goes wrong, and how the 2026 ISO generative AI exclusions affect a business buyer's liability policies.Straight-through claims processing: what automated claims mean for your businessHow straight-through (touchless) claims work, which commercial claims qualify, which laws still apply and what to do if an automated payment is too low.