Glossary
Manuscript policy
An insurance policy whose wording is drafted or heavily negotiated for one insured rather than taken from a standard ISO or insurer form.
Also called: manuscript form, manuscript wording, bespoke policy, non-standard policy form
Most commercial policies are assembled from standard forms: ISO's, or an insurer's own filed wording. A manuscript policy departs from them. The wording is written for a particular insured, or a standard form is rewritten so heavily it is effectively a new contract. Large accounts, captive programs, unusual exposures and buyers with unusual contract demands use them. A broker or counsel usually drafts the first version, and the underwriter negotiates.
The upside is fit. Terms can be defined the way the business operates, an unwanted exclusion can come out, and a trigger can be broadened. Manuscript wording is common in excess and surplus lines placements, where forms generally are not filed with regulators.
The downside is that nobody has litigated the language. Courts must read it fresh, and the rule that ambiguity is construed against the insurer can carry less weight when sophisticated, advised parties negotiated the text. Two habits help: get the final wording, not just the binder or quote, and make sure every agreed change is in the policy rather than in an email thread. The guide on how to read a commercial policy shows what to check, and an endorsement is the usual tool for smaller changes.
Last reviewed October 10, 2026